Susanne Prindall, Hohenfels Education Center ESS. Ohoto by Lorain Ambrocio.

Susanne Prindall, Hohenfels Education Center ESS. Photo by Lorain Ambrocio.


By Lorain Ambrocio, Hohenfels Education Center staff writer


HOHENFELS, Germany — Two new education services specialists have landed in Bavaria with one goal in mind: help service members excel in their education through community outreach.


In Grafenwoehr, Erin Sorensen sits in her new office well before opening hours, coming up with needs assessment surveys and outreach techniques for the community. As 7:30 a.m. nears, she begins to greet new and old service members, counseling them from how to begin school to benefits that begin after serving in the Army.


Since starting as the new ESS, Sorensen has bolstered the Tower Barracks Education Center into a fully functioning center with a readily available computer lab for service and family members, counseling services and school representatives.


Erin Sorensen

Erin Sorensen

Sorensen has big visions to make the education center and its resources more accessible for the community, as some of her goals include enhancing how individuals receive services, expanding hours and having more readily available information.


“Generally have a larger presence by conducting outreach to leaders in the community, such as command teams and family readiness groups,” Sorensen said.


Prior to working with the Army Continuing Education System, Sorensen was a school counselor working with students from grades K-12. She later went on to work as a career counselor with the Transition Assistance Program, where she helped service members and dependents identify career goals and resources as they prepared to re-enter society as civilians.


Sorensen earned her master’s degree in education and human resource studies from Colorado State University.


“I was drawn to the human services field because there are individuals walking around ready to meet their potential with the right information and support,” she said. “Pursuing an advanced degree allowed me to turn my interest into a profession.”


Sorensen has spent the last year working as a career counselor in Bavaria for transitioning service members and families before becoming the ESS for Grafenwoehr.


“I enjoy working with the military because of the opportunity to make a difference,” Sorensen said. “Service Members comprise a population rife with rich experiences that can be difficult to frame or describe, especially as they relate either toward the advancement of their career in either the Army or the civilian sector.”


An hour south from Tower Barracks, Susanne Prindall quickly changes out of her flats for work heels, grabs her calendar and notebook, and races out the door to arrive early for her meeting. She does this another three times throughout her day before settling in to her quaint office for the remainder of the day, planning and creating marketing and education outreach strategies for the Hohenfels community.


“I feel that you need to have that personal relationship with people, to talk to them on a personal level and connect with them better if you’re a part of that community,” Prindall said. “It’s better that way, so they know there’s a face at the education center.”


Like Sorensen, Prindall’s plans for the Hohenfels Education Center are to utilize community outreach in order to reach as many service members as possible by letting them know what the center has to offer.


This can pave the way to those service members to raise their GT scores, attend Army schools, prepare them for college, and help them become an overall well-rounded and educated Soldier.


“I want to be an integral part of the community,” Prindall said.


Prindall grew up in Augsburg, Germany and met her husband in Hohenfels in 2005. After finishing her bachelor’s degree in secondary education at the University of Bamberg, Susanne and her husband got stationed in Fort Riley, Kansas.


“I’ve always wanted to work with adults to find their path in life with education goals. I find it rewarding because adults have that intrinsic motivation,” she said. “They want to be there. You see progress, you see lights going on that say ‘that sounds like a good idea.’”


While in Kansas, Prindall received her master’s of science degree in adult education and conflict resolution, and then went through a series of PCS moves to San Antonio, Texas; Fort Riley, Kansas; Fort Carson, Colorado and finally back to Hohenfels.


Prindall had plans of completing her doctoral degree at the University of Regensburg, but put them on hold in order to take the position of ESS at the education center.

“There’s a possibility of going back, or even go to Boston for the PhD program there, but time and commitment are a factor,” she said.


However, Prindall enjoys her position as the ESS and working with service members to better their education.


“We need to change how education can be made more available to Soldiers, and how colleges can make Service Members feel more welcomed,” Prindall said. “It is important to look at the whole picture, and to make Veterans comfortable in the classroom.”


By using more community outreach, Prindall hopes to change how Service Members think about education, and use the resources at the education center more.


“Everyone has a different goal. It’s important to focus on yourself and where you want to go in life, but also talk to someone to make sure you achieve that,” she said. “It may not always be the easiest path. It’s a winding road, and it may not go as fast as you want it to, but you’ll get there.”

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