Federal Bureau of Investigation press release
With the holidays ramping up and seasonal shopping in full swing, criminals are also gearing up for a busy season.
Cyber criminals don’t take the holidays off. In fact, they’re especially busy trying to steal your money and personal information. Shoppers should be more vigilant than ever for scams designed to steal their money and personal information.
Though criminals are often aggressive and creative in their efforts to obtain such money and personal information, there are certain red flags and common schemes holiday shoppers can guard against this holiday season.
Online Shopping Scams
If a deal looks too good to be true, it probably is.
Scammers often scheme to defraud consumers by offering too-good-to-be-true deals via phishing e-mails or advertisements. Such schemes may offer brand name merchandise at extremely low discounts or promise gift cards as an incentive to purchase a product. Other sites may offer products at a great price, but the products being sold are not the same as the products advertised.
Steer clear of un-trusted sites or ads offering items at unrealistic discounts or with special coupons. You may end up paying for an item, giving away personal information and credit card details, and then receive nothing in return except a compromised identity. Do not open any unsolicited e-mails and do not click on any links provided.
In addition to securing your banking and credit accounts with strong and different passwords, secure all your other accounts that contain anything of value, such as: Rewards accounts, online accounts that save your payment information or accounts containing your private, personal information.
The emergence and prevalence of secondary markets for airline miles, gift cards, rewards credits and the like have inadvertently increased the demand for — and resale value of — your stolen information.
Be vigilant when receiving items purchased from online auctions and third-party marketplaces. If an item arrives from some other online merchant, it may have been purchased using a stolen credit card number or stolen rewards points and then shipped directly to you. Report such cases to both the marketplace where you bought and the merchant who sent it.
Social Media Scams
Beware of posts on social media sites that appear to offer vouchers or gift cards, especially deals that are too good to be true, such as a free $500 gift card. Some may pose as holiday promotions or contests. It may even appear one of your friends shared the link with you. Often, these scams lead you to participate in an online survey that is actually designed to steal personal information.
If you purchase or receive theater, concerts or sporting event tickets as a holiday gift, do not post pictures of the tickets on social media sites. Fraudsters can create a ticket using the barcode obtained from the photo and resell the ticket. Protect ticket barcodes as you would your credit card number, and never display them on social media.
Smartphone App Scams
Be careful when downloading mobile applications. Some apps — often disguised as games and offered for free— may be designed to steal personal information. Before downloading an app from an unknown source, research the company selling it or giving it away, and look online for third-party reviews of the product. Also, be mindful that alternative app marketplaces available to “jailbroken” or “rooted” devices can potentially include copyright-infringing, stolen content and compromised versions of otherwise trustworthy applications.
If you are in need of extra cash this time of year, beware of sites and postings offering work you can do from the comfort of your own home. These opportunities rely on convenience as a selling point for applicants, but often have unscrupulous motivations behind them. You should carefully research the job posting and individuals or company offering you employment.
Here are some additional steps you can take to avoid becoming a victim of cyber fraud this holiday season:
Who to contact if you suspect you’ve been victimized: